Privacy Policy

Information we may process

• Account details such as name, email address, role, and team or property association.
• Operational records such as laundry items, statuses, assignments, delivery notes, and handover activity.
• Support communications sent to support@cardantech.co.za.
• Technical information such as device, browser, log, authentication, and security events.

Operational record context

Laundry Guru may store records about garments, linen, rooms, owners, due dates, statuses, delivery notes, and handover history. Customers and authorized users are responsible for entering accurate operational information.

How we use information

We use information to operate the product, maintain account access, support users, troubleshoot issues, protect the service, keep records, and meet legal or operational obligations.

Sharing

We do not sell personal information. Information may be shared with service providers that help operate Laundry Guru, when required by law, or when needed to protect the rights, safety, and security of users, customers, CARDAN Technologies, or the service.

Retention

We retain information for as long as needed to provide the service and for legitimate legal, billing, security, support, or operational record purposes.

Security

We use reasonable technical and organizational measures to protect information. No internet-connected service can guarantee absolute security, so users should protect account access and report suspected unauthorized use promptly.

Your choices

You may contact us to request access, correction, or deletion of account information. Some records may be retained where required for legal, billing, security, or operational reasons.